It is the stamp of a good person to keep his words. If it is an institution the duty cast is very much high. Private teaching institutions are increasing on a faster rate in every part of the nation. Each institution uses different techniques of advertisements to attract students. Some charge high fees also. What will happen if the education is not up to the standards which they claimed through their advertisements.
Kanupriya, the complainant before the consumer forum in Delhi demanded full refund of fees from a leading private coaching institute FIITJEE. It had given her coaching for engineering entrance examination. Accordint to the complainant the institution failed to keep up to the standards which it publicized in the advertisements. She entered into the institution seeing the ads and from the very beginning she noticed the poor educational quality. She decided to leave the institute and claimed refund which the institute denied.
The consumer forum has held that the student has every right to withdraw their admission from such institution as poor education quality will be considered a deficiency in service.